Dental Partners of Brookline

Fantastic practice! Dr Roy is so knowledgeable and thoughtful!! Was so clear in outlining my dental issues and plans to take care of them. All of the staff are so nice and helpful.

The staff here is fantastic. They understood my specific dental challenges and had the competence to be able to tailor my treatment accordingly. I also appreciate their willingness to discuss my treatment in very specific detail so I always understood what was being done, and why.

Had a wonderful experience. Dr. Roy and Celeste did excellent work. The office is exceptionally efficient, and everyone who works there is very friendly. 5 stars!

Dr. Sullivan was wonderful. I flew my mother in from another state to see her because the doctors where she lives weren't able to help. Dr. Sullivan was not only kind and quick, but my mother has had no discomfort afterwards.

I had a disappointing experience at Dental Partners of Brookline. Before my visit, I called to inquire about the cost of a filling, but the representative wouldn’t provide a price, only stating that the dentist would assess my tooth first. I was also told that there’s typically no charge if no work is done. During my appointment, Dr. Roy spent less than two minutes examining my tooth and immediately told me I needed both a filling and a crown, quoting me $4,000. When I asked if I could do just the filling and wait on the crown, they insisted both had to be done together—conveniently, the doctor was available to do it right away. I was surprised they didn’t have any other patients waiting, which made me even more skeptical. I understand that they took X-rays, and I expected a charge for that. However, Dr. Roy never showed me my X-rays or discussed them with me in the treatment room, which I found unprofessional. When I checked out, I asked to see my X-ray, and instead of displaying it properly, the receptionist just handed me a printed picture of my tooth on a piece of paper, which felt careless and unprofessional. On top of that, when I checked in, they pushed me to get a cleaning first, making it feel like an upsell rather than genuine patient care. The final straw was the unexpected $235 charge just for the brief exam, which was never disclosed beforehand. Had I been informed, I wouldn’t have proceeded. When I raised my concerns, the receptionist admitted that the call center wasn’t properly trained but still made me pay. A business that fails to provide transparent pricing, pressures patients into expensive procedures, and then shifts the blame to internal miscommunication is not one I can trust. I won’t be returning. Take my $235—I’ll be spending my $4,000 at a dental clinic that values honesty and transparency.