Dover Family & Cosmetic Dentistry

Professional, caring staff, clean establishment, and Dr. Dover does great dental work.

First time here and had a great experience. Everyone is very friendly from the front staff to the hygienist and the doctor. My teeth are squeaky clean!

If I could give them less than 1 star I would. They had been my dentist for years. Even before they moved to the newer building they now use. A few years ago (about 2) I was in absolute agony. I had literally split one of my molars in half, an infection has started and my face was swollen. It happened over a weekend. Come Monday, not only would they not see me, they said they couldn’t fit me in for 6 months! 6 months, and I was a patient of theirs and had been for years. I had to go somewhere else and they ended up pulling that tooth. Today I called again, I have a toothache. They said they deactivated my account and are not taking new patients. This is how you get treated after years of being with them? I think not. Time to find another dentist that will take care of their patients…

Omg! Where to start?! Made an appointment with them in February (due to pain in a molar). Got there… seemed no one knew what I was there for. I got set up for ‘a cleaning’ I wasn’t even rightfully due for till June. Stated I was there for a painful molar (got a xray of the tooth). They proceeded with ‘the cleaning’ (evidently charged for a filling) via my insurance. I never got a filling. Afterwards the dentist came in. Checked everything, says I was good. Again.. I stated I was there for a painful molar. Dentist said he didn’t see anything wrong with it? Yet… I’m in pain. He stated it may had been from the uneven filling (I got years ago from another dentist). Which he ground down a bit. That was on February 2nd. Was told “if I continued to have pain, call them back”. Which I did on February 12th. Pain was excruciating. Asked to be seen (as they say they see EMERGENCIES) I was told “they couldn’t see me till mid March- they are booked out”. Im in pain! No way I could’ve waited till mid March! They habitually lie on every level.They told my insurance they gave me a February 26th evaluation appointment, and.. told them I refused it! Lie! That never happened either! Just like I didn’t get a filling there. In any case… because of the pain… I couldn’t eat or sleep… no otc meds were helping… I ended up going up Aspen Dental (who said they’d see me) because.. my “in network dentist was booked out till mid March”. Arrive there. Get the same tooth checked & xrayed, dentist there tells me it’s cracked through (can’t save it) it needs to be extracted. So… they do extract it! Pain from cracked molar gone! Damn near $600 later (out of pocket) because my “in network dentist” didn’t address or provide care/treatment for it at my February 2nd appointment. Then… because if all this… the Office Mgr from Dover Dental sends me a letter of resigning care to me (moving forward). Stated I requested to leave and have ‘my records’ sent to Aspen. Also… not true! I only requested that the xray they took of the problematic molar be sent to Aspen for my appointment that day (to have the painful molar addressed) by them. All around horrible patient care/treatment. After this experience I certainly was seeking other sources of care, but… just wow! 😳 Stay proactive in your own care!

Dr. Dover and his entire staff are amazing. They are extremely professional and more important, have great care and concern for their patients. Dr. Dover and his dental hygienists are excellent practitioners who exhibit extraordinary skills and knowledge. I am so blessed to be cared for by such awesome people. Thank you for all you do for your patients.