BLVD Dentistry & Orthodontics Hulen

I personally would not recommend. I had a couple crowns done by them 1 year to 6 months ago. One of them had to be redone because the color didn’t match my teeth and the other done 1 1/2 year ago has caused me a bit of irritation since then because there is a gap between the tooth and gum that food can get stuck. They also stopped taking our insurance.

I’m really upset about my experience today. I had an 8:00 AM prophylaxis appointment at BLVD Dentistry, and upon arrival, I was told that the hygienist I was scheduled with was unavailable. I was offered to proceed with another hygienist, the same one I had previously seen when this exact situation happened before due to a call out. After the scaling portion of my cleaning, I was surprised when the hygienist told me that a dental assistant would complete the coronal polishing. I asked if he had another patient, since it seemed like he was rushing to move on. His response felt dismissive and somewhat sarcastic, which made the interaction uncomfortable. Overall, his demeanor came across as difficult and lacking patient awareness. More concerning, this is now the second time I’ve experienced mandibular pain after being treated by him, likely due to excessive pressure during the procedure. My main concern is the office’s approach to scheduling. If they are unable to accommodate patients properly due to staffing issues, it would be more appropriate to reschedule rather than trying to fit in as many patients as possible. Rushed care leads to a poor patient experience and raises concerns about quality.

Everyone was so great. Devon, the hygienist Beth, and Dr Marshall took care of me. All of were so kind as well as professional, very competent, and efficient. They answered all of my questions and I’d feel lucky to continue my dental care with them.

My family went to BLVD for a few years, the services and cleanings were fine. The billing department and transparency around treatments was the worst I have ever experienced. To the point where the team would notify us of additional charges at follow on appointments, but then be unwilling, or unable, to present a full breakdown of charges and services rendered. No response or follow ups provided after numerous phone calls and emails. We opted to move to a different provider.

All of the staff at this location are professional and friendly. I’ve had several dental emergencies arise and I am able to schedule an appointment quickly every time. Dr. Marshall explains procedures in an easily understandable manner and shows great patience when I am anxious. The staff value the physical and emotional comfort of their patients, which I am deeply grateful for! I always feel welcomed by the staff. Thank you for everything you do to help my dental health!