Layton Hills Dental Care

Dr Harrison is incredible!! He is so informative, kind, efficient, and educative! I am so glad I decided to go to Layton hills for my dental care. Chelsea at the front office is a delight!

De Neville was fantastic. Very professional now his receptionist could use some etiquette lessons. Very RUDE when I firsted arrived. I got there ten minutes early the door was locked. That's fine I didn't know we opened at 7:30. She indicated that she couldn't be there ny herself which i understand. She then made a comment towards me that she didnt want to be assaulted. I am not that type of person. Then when I set up my next appointment I said I preferred a Saturday appointment which her response in a snotey tone the Dr was in Monday thru Thursday so I chose Monday. She said 7:00 am I said I thought you didnt open until 7:30 and she replied I would not have have offered it if it was not available. When I recieved my appointment message it indicated 7:30. So what gives? She needs to learn to leave her personal problems home.

It was good, lots of cool tools, and i love all the text reminders i get. The hygienist is extremely careful not to hurt me. And the dentist (Dr. Neville) really knows his stuff and is probably the best dentist I've ever had. The only criticism i have is that...Sometimes I end up waiting alone in the dental chair waiting for someone to do the next step. Fortunately, I wasn't really in a hurry but it makes planning for the next appointment difficult.

the staff is very professional and kind. patient with my anxiety about the dentist. 🦷 walking me through the procedures & willing to let me take breathers if need. my teeth 🦷 feel wonderful after teeth cleaning. Kim the hygienist is very talented with smiles.I get my teeth cleaned every 90 days to avoid cavities & they give me reasonable rates to make that happen. I got my text reminders and calls to remind me. I forgot things and the staff went above and beyond to make sure they remind me. Had my insurance estimates in a timely manner.

Horrible experience. The dentist himself is great, but the front office staff is extremely unprofessional. I had to call them to confirm whether I even had an appointment because I hadn’t received any reminder. They told me they had called and left a voicemail. When I asked what number they left it on, they admitted there was no phone number on file. That’s not a reminder — that’s an excuse. When I arrived, I was told they couldn’t complete my full cleaning because staff was late and I would need to reschedule. I work 60 hours a week and set aside two hours for this appointment. I’m also a cash-paying customer. To be told to reschedule with no apology, no accountability, and no sense of urgency was unacceptable. When I said I would find a dentist closer to my home, the response was complete indifference. As professionals, we all understand how valuable time is. A little compassion and a simple apology would have gone a long way. Unfortunately, the lack of professionalism from the staff overshadows the quality of the dentist.

On January 6th 2026 my husband went in for an appointment. we had been here prior to this appointment for a tooth extraction that went excruciatingly well so we returned. The appointment on January 6 How ever did not go as well. The bill was bigger and we were going over our options. As the billing discussion with the dentist went on we started to feel extremely uncomfortable with the amount of unnecessary people in the room (front desk workers and every assistant in the place not just one) all waiting to see if we would fork out the money or not. We had the money but because of the amount of people and bad attitudes of the front desk girls we took our money elsewhere and had the work done for 1/2 the cost they quoted us. When we were not going to continue with the appointment and look into other options ( insurance , other places etc.) we went up front to pay for the consultation. We were told it’s fine and we don’t need to pay anything we triple checked asking “are you sure?” they billed us an month later so we called. They were helpful and did stick to the word of not charging us and put put the account to 0$. How ever. She tried to tell us they did that as a courtesy and we need to schedule an appointment for a cleaning or other service. We let her know that we would not like to continue business with them due to the way our appointment went on January 6th She immediately changed her attitude was extremely rude and hung up on us yet another reason for us not to spend our money there!