Bright Dental Milwaukee

Went for an appointment in March. The dentist determined I need a deep cleaning. End of April I still hadn't heard from them. I called and they said insurance sent it back. Called my insurance, they said they needed more info. Called Bright 4 times explaining they needed to give the insurance the info so I can get it approved. Each time I was told someone would call me back. No one ever did. In the mean time I am in pain. It's been 3 MONTHS. Called today to tell them I am coming tomorrow to get my xrays as I am going to see another dentist. They transferred me to the front desk and I left a message. They called back 10 min later to discuss my insurance issue. No - you called back because I said I'm going somewhere else! You had 3 MONTHS to call me and fix this. DONT WASTE YOUR TIME HERE. Anything past a normal cleaning or cavity is impossible to get.

Front desk staff was understanding about my situation and was passionate about helping me get seen and I truly appreciate it. Thank you for the excellent customer service. Everyone was nice.

Bright dental was very polite, fast, cost efficient and professional. I recommend that if your in need of dental work and and looking for quality dental services from people who actually takes pride in their work go to Bright Dental on 13th street and Lincoln, Milwaukee, Wisconsin’s South Side.

Very nice and fast. Everything was explained to me. I am looking foward to going back again. All the girls there work together as a team. Spanish speaking and English speaking. The doctor was amazing and I was completely impressed with the quality of the work done there. Thanks ladies at bright Dental and to the Doctor I appreciate everything your doing to make my smile perfect again!

This place is horrible if you're going for a general cleaning I guess but I wouldn't have let them handle anything like my impacted wisdom tooth. I hadn't gone in almost a year because I had found a new better dentist for their receptionist to call me and say oh you do for a cleaning I thought this was my new dentist. Now I didn't recall making a cleaning appointment with them, but I figured I had just forgot. Then when I called to ask more questions because my insurance had changed so I didn't think I'd be able to see that new dentist I asked is this Aspen dental on108th and Cleveland, and she said yes it is now why she would say this when I even said a dentist office and address that is not there location OR name, she still said yes. Drove out to my new dentist quite a bit of a drive and of course different place so they didn't have me on there by the time I get home this crappy place is calling me up saying oh we'll have to reschedule know I'm not rescheduling anything I'm not your client anymore they just want to run up my insurance, the real reason that I left that place not just because I had an employer with access to a better dentist office but mainly because their receptionist or whatever was trying to fearmonger me into getting my last wisdom tooth removed. At the time it did not need to be removed she just wanted me to and I told her no and then she again tried to scare me into oh well it could push into this and that things that I as a 35 year old woman already know and I don't need her to sit there and try and scare me into something. If you read this a long review you probably noticed that I mentioned having my wisdom tooth pulled and I did I had my last wisdom tooth pulled thank God at Aspen dental because it was impacted and they have a nice clean office with decent doctors. also the first time that I did go to Bright dentals you know they always have you take some x-rays the woman put the plastic piece in my mouth without the plastic covering on it, and then had the audacity to look me in my face and go oh don't worry it's new but it was covered in bite marks. This place is horrible and I would not recommend it to anyone. I wanted to give it zero stars but that's not doable. Also I've been trying to call to make sure that I'm no longer on their client list because I don't want them trying to run up anything else on my insurance but no