Monument Family Dentistry

Absolutely amazing experience! All of the staff are friendly and kind! Really love my new doctor that goes the extra mile to help his patient and put their worries at ease. I’m usually very anxious when I go to the dentist given my health issues, but this doctor put all of my worries into consideration, and didn’t hesitate to educate me on what I needed to know! I highly recommend this dentist and all of their staff!

Sooo I got my root canal and examination done at VCU School of Dentistry which they did do a phenomenal job however they weren’t able to get me scheduled for a crown so I called Monument Dental. I really wish I called them first not only was walking in there easy. Parking was easy too. I called and spoke with Vee and told her my dilemma. I was in excruciating pain and that’s why I went to VCU so early but now I needed a crown within a week and my insurance was ending that day. She scheduled me and told me not to worry just come on in. I got there and was immediately greeted by the wonderful front desk people at Monument Dental. They were so nice and Zee was there to make my take in so easy. I waited and talked to the front desk girls because they were so nice until Shayeri came and took me to the back to prep me and tell me about their services which include: -SAMEDAY, X-rays, Root Canals and Crowns for the molars -Teeth Restorations -Teeth Whitening -Very comprehensive exams with 3D scans She also walked me through what Dr. Karp was going to do for me in terms of creating my crown and the new dental technology they had which I was thoroughly impressed. My uncle is an orthodontist and when he did my root crown the technology they used was a little different. Very friendly and easy to show you what is really going on in your mouth and ways of prevention. Process was fairly easy I watched Hunting Wives on Netflix while I waited for my crown and it was done in no time and Dr. Karp was very thorough in checking my bite and gave me a little bit more numbing before I left to help with soreness and I couldn’t be more happier. Checking out: Dana was such a pleasure to work with! She definitely topped it off with the good vibes I felt that radiated off of her and she took my payment which already included only my portion she already had the other balances that showed they took care of as well as what my insurance took care of. Billing was a breeze. I decided to pay everything up front because I believe amazing service deserves to be rewarded rather than me give them run around. If you ever need same day emergency like me with a fractured or crack tooth come see these ladies. They are genuine people that care about you so don’t go anywhere else.

My wife had always raved about the exceptional care and service at Monument Family Dentistry, and after my own visit, I can see exactly why. From the moment I walked in, everyone made me feel welcome and comfortable. Dr. Karp was outstanding—professional, knowledgeable, and genuinely caring. Brenna, my hygienist, was thorough, gentle, and took the time to explain everything. Rachel, Malaysia and Shayrie were also wonderful and made the entire experience smooth and stress-free. A special thank you to Kerlin and Zee at the front desk for their warm, friendly, and professional service. It’s clear that every member of the team is committed to providing excellent patient care. I highly recommend Monument Family Dentistry to anyone looking for a dental practice that combines expertise with outstanding customer service. Five stars all the way! ⭐⭐⭐⭐⭐

I recently experienced a dental emergency, and despite my significant dental anxiety, Monument Family Dentistry provided exceptional care that alleviated my concerns. The entire team demonstrated remarkable kindness, compassion, and attentiveness to my needs. The dental professionals were outstanding, and by the conclusion of my appointment, I was genuinely smiling and laughing. This practice is highly recommended, particularly for individuals who experience dental anxiety. I am pleased to announce that Monument Family Dentistry is now my preferred dental provider.

I love my dentist! They think of everything to give patients an enjoyable experience. Their office is cozy and inviting. Doesn’t intimidate you or make you nervous. All the staff are so nice and helpful! They provide easy to understand and comprehensive breakdowns of any expected costs and work with you to ensure you get the work you need. They completed my Invisalign treatment and have taken great care of my teeth for the last 6 years :)

The office was nice and clean. Front desk staff was amazing. Made sure to give updates to who i was with on what was going on with me while i waited. Assistant Savannah and the dental hygienist Terry were fantastic, very thorough and made sure i knew everything that was going on with my care and answered any and all questions. Dr. Karl was fantastic as well made sure to show me everything she was looking at and why she was doing what she was and what all the medical jargon she was throwing out meant. Made me very comfortable as confident in my care. 10/10 would definitely recommend