Long Island Dental Excellence

Unfortunately, I have to update my original review based on how short-lived the results were. I paid over $400 for the Zoom whitening treatment, and the noticeable whitening lasted about one week. I have had Zoom whitening done at another dental office in the past, and those results lasted for years, so I was very surprised by how quickly my teeth returned to essentially the same shade they were before this treatment. I followed the post-whitening instructions very carefully and avoided staining foods and drinks for several days after the procedure. I understand that teeth can initially appear brighter after whitening because they are temporarily dehydrated, and some color rebound can occur as they rehydrate. However, I did not expect the improvement to disappear this quickly, especially given the cost of the treatment and my previous experience with Zoom. I was initially extremely happy with the care I received from Dr. Heiss and Donna, and I still appreciate how thorough they were during the appointment. That said, I am very disappointed with the longevity of the results and feel that spending over $400 for approximately one week of noticeable whitening was not worth it.

The staff always demonstrated professionalism, kindness, and genuine concern for my comfort and well-being. I was especially impressed by the state-of-the-art dental equipment and advanced technology, which, in my experience, surpass what I have seen at other dental facilities, including military hospitals. It is refreshing to receive such a high level of care and service. I sincerely appreciate the entire team for their dedication, expertise, and commitment to excellence team is very polite. I recommend Dental Excellence to anyone. Thank you!!!!

I recently visited Long Island Dental Excellence after completing Invisalign treatment because I was interested in Philips Zoom whitening. I had undergone the same type of whitening treatment at another dental office in the past, but I was truly blown away by the level of care and the results I received at Dr. Heiss’s office. I especially appreciated that Dr. Heiss performed an exam and took X-rays beforehand to make sure I was a good candidate for the treatment. That extra level of care made me feel confident that my dental health and safety were the priority, not just the cosmetic result. Donna, the dental hygienist, performed my whitening treatment and was incredibly thorough throughout the entire process. She explained each step clearly and was extremely meticulous when applying the protective barrier gel to ensure my gums were fully covered and protected. I completed four 15-minute whitening sessions, and my smile looks even brighter than I remember after my previous treatment. The results are absolutely worth the money.I have visited other dental offices that claimed to offer Philips Zoom whitening but ultimately used less expensive equipment that did not provide the authentic Zoom experience. I am beyond impressed with the quality of care at Long Island Dental Excellence and can confidently attest that they use the genuine Philips Zoom whitening treatment. I highly recommend Dr. Heiss, Donna, and the entire team!

A lot of pulling and tugging. Also, went thru 3 drill bits. That was one stubborn tooth to extract. Fortunately, no pain during the process. Dr. Heiss and Priscilla both had an excellent bedside manner.

I can’t say how relieved I am that Dr. Heiss took over the practice at Long Island Dental Excellence. As a longtime patient, it’s always challenging to get to know a new doctor of any kind, but in this case, I am very thankful that Dr. Heiss is a warm and caring dentist. He is gentle and thorough and he is a nice person as well as a great dentist. This office is special, not a dental mill, with individual care and attention.

The entire staff at Long Island Dental Excellence is the most professional, caring, talented group of people I have ever encountered in any medical office. I used to be a fearful patient and now I go to the dentist with enthusiasm. My teeth look and feel amazing and their methods make each appointment incredibly easy. They are absolutely life changers. ❤️.

I can’t say enough good things about LI Dental Excellence. I had a dental emergency and was in excruciating pain. Other dentists either couldn’t help, didn’t have time, or told me I would have to wait weeks. When I called here, Sherri at the front desk actually listened and found a way to get me in. I originally saw Dr. Richter, and he was the reason I felt safe enough to come back. Dr. Heiss was just as knowledgeable, patient, and kind. He took the time to explain everything he was doing during the procedure so that I never felt in the dark. I also never experienced any pain. Everyone else in the office also did so much to help me feel calm when I was scared and overwhelmed. They are saints in my opinion, and I am not saying that lightly. I didn’t know if anyone was going to help. I really do not know what I would have done without them. If you want exceptional care from people who are skilled, compassionate, and genuinely care for you as a person this is the place.

Dr Heiss is the right choice to continue the work of Dr Rechter at Long Island Dental Excellence. I welcome him wholeheartedly. After my recent visit, Dr Heiss impressed me with his demeanor, his knowledge, and his proficiency in taking care of what was bothering me. I also like his welcoming of new technology. I was surprised at how young he is but after my visit I am sure that he will continue the excellent tradition of Long Island Dental Excellence. Thank you Dr. Rechter for choosing such a fine dentist. Again, happy retirement to you as you "pass the baton".

I’ve been a loyal patient/customer for many years. Dr T, Dr. Rechter and the whole staff are my favorites. They are professional, knowledgeable and confident about their craft. Always personable & kind. Dr. Heiss now fits in that category also. Never thought I would ever look forward to a dentist visit…but I do. It’s always a nice experience & everyone takes good care of me. Thank you so much !