Spokane Family Dental

The dental staff is always very kind and welcoming. What’s not great is their billing department. I was just sent a bill for services over a year old and another from over 8 months ago and then told my insurance isn’t in network. This is despite finding this office online showing they were in network and both my husband and myself (on separate occasions) being told by the billing department we were in network. There was one issue after my husbands first appointment where he was contacted and told they accidentally had paired him with a dentist during his visit that wasn’t in network with the specific insurance plan, but that they’d pair him with another dentist next time who was covered by our insurance. Totally fine at the time. Well now, over an entire year later I am called by Danielle and told we were never in network at all and only covered by our out of network benefits. When I asked why we were just now being informed of this, Danielle’s first response was that she “inherited these cases from the previous person.” That is not the patient’s problem, so I’m not sure why that’s relevant other than to be used as an excuse to justify their mistake. I also am a health professional who works with insurance. It does not take over a year to determine whether or not someone’s insurance plan is in network. I would have never billed a patient over a year later for something they were explicitly told they were in network for by my business. Very disappointing.

I had been looking for a new dentist for a couple of years now. I kept getting flyers from Spokane Family Dental, would read them, then toss them. I wasn’t ready to leave my family dentist of 40+ years. Fast forward to June 2026, I got a flyer, did some research, made a call and my appointment was made. The person in the phone who answered my plethora of questions, understood that “breaking up withy dentist” was a hard choice and they hoped they could make me happy! I wasn’t ready greeted by Maddie, then taken back by an x-ray person. Along the way, I was shown the offices, pictures of each dentist and their family. Things were explained to me step by step. By the way, the offer blankets. With each new person, I was greeted with a hand shake and a smile. Each and every person in this office was kind, genuine and happy. X-rays were explained, cleaning step by step was explained and offered question time from me. Dr Fisher, I think was her name, was outstanding for explaining what my teeth look like and what procedures could be done if o wanted. I felt no pressure from her to get work done. All in all, I’m sorry I waited so long to find this practice. Thank you Spokane Family Dental, I’ll see you in 6 months!

Every time I come into this office, I feel welcome and heard. The staff always remembers me, which makes each visit feel personal and comfortable. Everyone is friendly, caring, and professional, and they take the time to listen to any questions or concerns I have. The office is clean and inviting, and I always leave feeling well taken care of. I highly recommend this dental office to anyone looking for excellent dental care.

If I can give 6 stars I would! The atmosphere is felt as soon as you walk through the doors! The front desk girls are so friendly! The assistants were so professional! Felt good knowing I was in good hands! Highly recommend!

I was very impressed with everything about Spokane Family. They have an excellent, very clean facility and the staff was a pleasure to work with. I was also very impressed with my dentist, Dr. Garett Buck! He was kind and considerate. I've experienced a few dentists in my time, and would definitely put him at the top. I give Spokane Family Dental my highest recommendation.

I had a great experience! I needed a procedure done quickly and they were able to accommodate me. The receptionist was super helpful and friendly when I called to make the appointment and was able to get me in next day. When arrived I was greeted with a smile and was promptly taken back. The assistant and dentist were wonderful, walked me through exactly what they were going to do, gave the cost upfront and did the procedure. It was quick and they did a great job. Thank you everyone for helping me!

I have been here twice and I have had the pleasure of working with Manda and Justice. The entire staff is so welcoming, kind, and loving. I have brought my 5 month old baby to the appointments and they never made it seem like an inconvenience. They actually put blankets over the door so I could breast feed my baby during my whitening session. They go above and beyond to make you comfortable during your appointment. I would recommend this place 1000x over. Their kindness and expertise is truly unmatched. I'll never go to another provider after being cared by them.