TS Orthodontics - Asheville

Very high tech. My 7-year-old got a retainer here. Never before have we experienced such kindness and universal friendliness from a medical staff. TS Ortho makes parents and children totally comfortable, they educate you on what's happening, and they generally make every step easy as pie. You will love going there.

Customer service sucks. We have updated our address two times now and they still sent us bills to the old address, and did not contact us in any other way. Staff seemed completely apathetic to the issue and had an attitude. Now you may be thinking that I am being the jerk, but this was handled very poorly by the staff, plus the nurse spoke to my child like she was 4, she is 16. Orthodontists make too damn much money for this crap.

its a very welcoming space to be in.the movies you put on for the kids are so cool too! we love being one of your custumers.

They were very professional and completed my daughter’s consult within a timely manner. However, I did get a second opinion from another orthodontist that is highly rated and we have decided not to go ahead with TS orthodontist based on our second consult. I just want other parents to know it doesn’t hurt to get a second opinion and there are plenty of orthodontists that are willing to provide a free consult.

My retainer broke and they were able to get me a last minute appointment/consult right before closing for the holidays. Everyone was SO sweet. The Dr was super helpful and kind, and I felt very informed before making a decision about treatment. Overall great experience!

We are on vacation in Asheville from Wilmington and my daughters bracket broke off her back molar. Panicked, I reached out to TS Orthodontist, and they got us in right away to clip off the extra wire that was poking her in the mouth until we can make it in to our home ortho. They were so kind, so quick, and did not charge us. We aren’t even patients here, but we’re treated with the best care and consideration. Highly recommend them!!!

Both my sons and I, are patients at TS orthodontists. I started with Invisalign almost 3 years ago. I met with Dr. Scanlan who is absolutely wonderful. The staff and assistants are always friendly and kind. They have made accommodations when I have been late and moved appointments when needed. Replaced missing face masks, bands, and broken wires. They have just been amazing. A good example is today. We enrolled in the lifetime retainers program. Anytime you lose a pair, don't fret. Bring in your molds, pay $50/retainer and they will replace them. With a blue heeler who thinks they are a snack, it is an amazing service. My sister brought in my molds today since I work and they we're able to get them ready very quickly. I recommend them to everyone.