Premier Dental Clinic

Good Morning, 6 month ago, I went for a deep cleaning of my teeth.(first part). Second part was done recently. My dentist was patient & understanding. My threshold for pain 😢 is not like I was in my 20s. They made this procedure comfortably. Thank u

Wonderful office. The girls at the front actually send you the xrays you request. Fast too. I had to just walk in at another office on Downer place in Aurora after requesting they send me a document 3-4 times. The Doctors are also very wise. They’ll refer you out if they need too unlike that other office on Downer place who kept doing the work that they needed to refer out which ended up compromising my health and my daughters. Overall great customer service. Great smart Doctors.

I had my first visit 2 weeks ago. I won't be returning. This place is too hectic. It's like they work on patients like an assembly line. There's no time for the dentist to actually be personable with their patient. Front desk never offers to schedule any follow-up appt prior to one's departure. Gosh by pure luck I called ahead and asked if there was paperwork to fill out because I don't like having to look up dates in a rush when asked about medical history. Thankful for my thinking because ones appt is ridiculously delayed if having to fill out tons of forms on an iPad. They need to keep in mind that some older folks may not be able to navigate the technology to their detriment. Staff is not very helpful either. This place not for me

The facility is very clean inside the dental parlors and equipment is not old. I have some ginger genes. IYKYK that we typically need more pain relief. I also have PsA and fibro which can make the chair uncomfortable on my neck and trigger pain unless I use neck support such as a rolled up towel. Dr N made sure I was comfortable and informed every step of the way. He always asked my preferences and how I was doing, and adjusted his care accordingly. I had a painless filling today that was quickly and precisely finished. He is a very kind and patient, intelligent man who does his absolute best for his patients. I'm so grateful. He and the hygienist worked seemlessly without the need for much discussion between them. They also respected HIPAA and didn't discuss other patients or doctors in my presence, and Dr N asked me if I would prefer to discuss treatment in the parlor or out in the lobby so they could maintain my privacy. My filling didn't need much sculpting afterwards and it felt comfortable and natural right away.

If I can give this place a 0 star I would. Had right side of mouth extracted got dry socket and teeth pieces still in mouth. Then made another appointment to get left side pulled, started to get there and get called 10 mins before appointment that doctor cant take his regular appointments he had to go fill in at another location. This happened a total of 4 times. Today I went to appointment got into back room and bib put on only to have oral surgeon come in and tell me he cant take any teeth out I have to go somewhere else. The place is dirty. Bathroom has urine all over the floor I walk with a cane and told the people at front desk when I first walked in at 1045 it's 1144 and they still haven't done anything to get it cleaned up. When I asked for my records they took half an hour to literally print 4 papers out and there's 4 front desk people. Very rude workers in the back as well. I highly don't recommend this place it's all around terrible. Very and I mean very UNPROFESSIONAL AND CANT KEEP APPOINTMENTS FOR ANYTHING!

UPDATE: Day 7 post extraction and I had to go to a different office only for them to tell me there is an ENTIRE ROOT left in the socket!! Now I am forced to redo the procedure! Do NOT go here if you can help it!! This experience has probably been the WORST experience I’ve ever had at a dentist office… as someone with very high anxiety, I was not accommodated at all!! It felt like they were rushing every time I asked for Dr Ko to stop working as I could FEEL EVERYTHING even after I was numbed. I remember asking him to stop to give me a moment… waving my hands multiple time yet he just kept going… I was sobbing, sweating and full body shaking in the chair while the dr was working and all he said was “relax, calm down”.. he didnt stop to let me catch my breath… I went to the car and had a panic attack due to the stress I was under… all for a tooth extraction. Here I am on day 2 and the pain is excruciating. I can hardly talk and my face is bruised and swollen. I was prescribed ibuprofen for pain which is a joke. I will NEVER be back to ANY Dental Dreams facility ever again!! If I were you , I’d stay away too!!