Mortenson Family Dental
Ranked #3 of 5 dentists in Frankfort
WHAT WE KNOW ABOUT THIS PRACTICE
HOW IT COMPARES IN FRANKFORT
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Review Highlights
"By far the BEST dentist I have ever been to. Very kind, patient, compassionate. There arent enough great things I could …"
in 6 reviews"They are always extremely caring and make sure with my heart conditions that I'm on the proper medication before they pr…"
in 6 reviewsAbout the Business
Location & Hours
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Showing top 6 of 703 reviews
By far the BEST dentist I have ever been to. Very kind, patient, compassionate. There arent enough great things I could say about this place! Myself,my husband & both of our entire families now go here. Not one of us have EVER had a negative experience! Thank you guys SO MUCH for always taking such great care of us!!
They are always extremely caring and make sure with my heart conditions that I'm on the proper medication before they proceed with any procedures which is amazing and it never hurts I love them there we recommend everybody go there if you can the new place is awesome I haven't seen it yet but I've seen it today I had a tooth pulled didn't bleed much didn't hurt much they are great
Dr. Salow and Rayven took care of my son quickly with his chipped tooth and same day treatment! Great team from front staff to the back! I can’t recommend them enough! Also shout out to Haley for an easy and friendly check in process for him.
0 stars. This practice will put you through unnecessary procedures and exploit you. I went in for a simple cleaning after not having dental insurance for years and finally thinking I’d be able to get back on track of taking care of my teeth now that I can afford dental care. Not with them. They started with full X-rays and inspection. Okay, fine. Then they had to fill cavities. Okay. Said my insurance would cover it. Come in and I have to pay $300. They go ahead and numb me before they even ask if I wanted to be refunded after complaining about being charged after saying it would be covered- I’m already in the chair and prepped and will be charged anyway for numbing so you might as well do it. Then they couldn’t even numb me. I tried to explain that I could feel everything. They didn’t believe me. They just kept injecting anesthetic into my cheeks and lip instead of where they were actually filling the cavity. I lied there in severe pain the entire time. Then the assistant started to spray water into the back of my throat and I couldn’t breathe- I try to signal I can’t breathe and she rudely said “Breathe through your nose.” No one is going to able to breathe with water being shot at their throat and into their sinuses! By this time I was angry and told them to just get it over with and finish it. They explained the issue with the charge was an issue with my insurance despite them saying they have no issues working with my insurance before booking appointments with them. I left that day in awful pain, looking like I had had a stroke and practically robbed. I now go to Aspen dental across town and have no issues with them. This place preys on people and does not care about patients.
I’m going to be honest, I was nervous going to the Dentist. Not because going to the Dentist frightens me. I love getting my teeth cleaned. I was nervous because I hadn’t been to the dentist since Covid. I have never went this long in between visits. The Staff was incredibly friendly. I never felt judged or embarrassed. I had a great visit and looking forward to coming back!!
If I could give 0 stars I would. Took my wife there and they totally screwed her over. First off there is zero privacy. Second they welcomed her in pretty much guaranteeing her insurance would take care of a deep cleaning. They wait until the day before the appointment and call to say bring $600.00 for the cleaning cause her insurance wasn't going to cover it. She said she would just go try somewhere else and they informed her that her insurance would only cover the xrays they had done for the year and they would not release her xrays to the next dentist. Sounds like a scam to me. If they do this to you the just pay for your own x-rays somewhere new and hope your insurance will cover the rest. 🚨DO NOT GO HERE!!🚨
Frequently Asked Questions
How do I contact Mortenson Family Dental?+
Call Mortenson Family Dental at (502) 352-2512. For more information, visit https://mortensondental.com/locations/frankfort/.
Where is Mortenson Family Dental located?+
Mortenson Family Dental is located at 1303 U.S. Hwy 127 S #102, Frankfort, KY 40601, USA, Frankfort, KY 1303.
Does Mortenson Family Dental have a website?+
Yes. The website for Mortenson Family Dental is https://mortensondental.com/locations/frankfort/.
What rating does Mortenson Family Dental have?+
Mortenson Family Dental has a 4.7-star rating from 703 reviews.
What are Mortenson Family Dental's business hours?+
Business hours: Monday 8:00 AM – 5:00 PM; Tuesday 8:00 AM – 5:00 PM; Wednesday 8:00 AM – 5:00 PM; Thursday 8:00 AM – 5:00 PM; Friday 8:00 AM – 2:00 PM.
