Dental Dreams
Ranked #5 of 5 dentists in Waukegan
WHAT WE KNOW ABOUT THIS PRACTICE
HOW IT COMPARES IN WAUKEGAN
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Review Highlights
"This establishment demonstrates a significant lack of professionalism and expertise, resulting in considerable inefficie…"
in 7 reviews"Beautiful place , Excelente Doctor and assistant. They treat my daughter very delicate in the processof cleaning. Than…"
in 7 reviewsLocation & Hours
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Showing top 7 of 1137 reviews
This establishment demonstrates a significant lack of professionalism and expertise, resulting in considerable inefficiencies. It is imperative to refine the patient appointment scheduling process to optimize time management for all parties involved. My recent experience involved a mischeduled appointment with an incorrect physician, leading to a 35-minute wait before the error was identified, causing me to miss work. Furthermore, the overall waiting times are unacceptable; we endured an initial hour-long wait, followed by an additional 35 minutes within the facility before seeing the doctor. Continuous operational improvements are clearly necessary.
Beautiful place , Excelente Doctor and assistant. They treat my daughter very delicate in the processof cleaning. Thanks see you soon
Probably one of the worst front desk experiences I’ve had. The front desk staff came across as unfriendly and unwelcoming, and their attitudes made the check-in process unnecessarily unpleasant. A little professionalism and courtesy would go a long way. On a positive note, the doctor was pleasant, and the clinical staff were kind, approachable, and much more personable. Based on my experience, they demonstrated the level of customer service I would have expected from the front desk.
Professional welcoming staff at the front desk. The providers are really nice, knowledgeable, patient, client focused and put together comprehensive multilevel treatment plans to address complex dental issues, factoring in specialty referral care needed to complete all the treatment needed. Dr. Khatoun and the office manager thank you!
I can honestly say this is one of the best dentist offices I’ve ever been to. Dr. Lupsan is very patient, polite, and gentle when working on both me and my kids. He made sure we were comfortable the entire time and took his time when cleaning our teeth. If I had to recommend a dentist, Dental Dreams would definitely be my top choice. They are both kid-friendly and adult-friendly, and my family has been coming here since my kids were little. We truly look forward to continuing our journey with them!
I had a great experience at Dental Dreams. The staff is very friendly, professional, and welcoming. The dental physicians are knowledgeable, caring, and take the time to explain everything clearly. The clinic is clean, organized, and they make patients feel comfortable during their visit. I highly recommend Dental Dreams to anyone looking for quality dental care
The doctor and assistants are very professional, kind, and attentive. However, one of the receptionists was not very welcoming, which unfortunately gives a different first impression of the clinic. Since the front desk is often the first point of contact, a more friendly and polite approach when speaking with clients would greatly enhance the overall experience.
Frequently Asked Questions
How do I contact Dental Dreams?+
Call Dental Dreams at (847) 662-4400. For more information, visit https://www.dentaldreams.com/dental-dreams-grand-avenue.
Where is Dental Dreams located?+
Dental Dreams is located at 2821 Grand Ave, Waukegan, IL 60085, USA, Waukegan, IL 60085.
Does Dental Dreams have a website?+
Yes. The website for Dental Dreams is https://www.dentaldreams.com/dental-dreams-grand-avenue.
What rating does Dental Dreams have?+
Dental Dreams has a 4.2-star rating from 1137 reviews.
What are Dental Dreams's business hours?+
Business hours: Monday 9:00 AM – 6:00 PM; Tuesday 9:00 AM – 6:00 PM; Wednesday 9:00 AM – 6:00 PM; Thursday 9:00 AM – 6:00 PM; Friday 9:00 AM – 6:00 PM; Saturday 9:00 AM – 1:00 PM.
